Make decisions about your health care
We encourage patients to participate in decisions about their health care. Our GPs value patient input in providing appropriate care based on individual needs. We have access to language interpreters and services to assist those who are speech or hearing impaired or have an intellectual disability.
IPTAAS for travel to services more than 100 km from home
Centrelink allowances – Carer’s allowances where the time spent is the equivalent of a full time job
Taxi subsidy – for those with disabilities and unable to travel unaccompanied
Mobility Parking – permitting special car parking
Hearing vouchers – subsidies for hearing tests and hearing aids
Suggestions & Complaints
We are always striving to improve our services to you and therefore we welcome your suggestions.
We also address complaints very seriously and appreciate our patients informing us when they are unhappy with any aspect of treatment received from this surgery. You can call, write a letter, email or make an appointment with our Practice Manager Jane Taylor.
In the event that you wish to take your complaint outside the practice there is a state government centre for such a purpose:
Health Care Complaints Commission
Locked Bag 18, Strawberry Hills, NSW 2012
Freecall 1800 043 159
Fax 02 9281 4585